Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
For the past year I've had this constant issue where I get a pop authentication error when trying to log in my modem to the at&t network. I've had about 20-30 techs come out and none of them know what the issue is...or just don't want to fix it. Tech support through phone are just plain dumb and
Questions
•
AT&T Internet Equipment
Don't know the details of her plan but oh my lord, cant even watch youtube videos without pausing to load them.Trying to use CS:GO or PUBG or other applications which require real-time input... NO-GOIs there a way to upgrade the Internet package in this deal>?Willing to pay the difference if you guy
Questions
•
AT&T Internet Features
IM extremely frusterated with my internet, I purchases the top Fiber package of 999Mb/s and im not even getting 1/50th of on any kind of download anywhere, Im in a small house ive reset the wifi, ive done commands from my computer online to edit the Router settings, NOTHING WORKS. It simply feels a
Questions
•
AT&T Internet Features
I've been having internet issues related to packet loss and ping and latency spikes and fluctuations for over a year now, and the last 5 months have gotten worse and worse. My family pays for 18 mbps down and 1 up, and RARELY get those results. My latency/ping is never constant, its always fluctuati
Questions
•
AT&T Internet Plans
Yet again the service for my ATT isn't working. This is year 2! Same time frame accept things were moving "quicker" last time, so I will use the same route I did before. I live on a highway, I have had 12 techs out, both in and outside, all of my inside equipment (yes even the cables) have been repl
Questions
•
AT&T Internet Account
I've been a customer at multiple addresses with AT&T for over 6 years now. I am an IT professional with a bachelors in CS, and I've been building and working with computers since I was a child. Yet with all my troubleshooting experience and all my knowledge and experience, I constantly have issues w
Questions
•
AT&T Internet Account
Okay because my mum is cheap she decided to bundle our internet, TV and phones. And i gotta say Direct TV is good for watching shows, you have decent celular service and your sorry excuse for internet is terrible. I mean i've used AT&T for internet for about 4 years and i have absolutely nothing goo
Questions
•
AT&T Internet Plans